Customer Portal is one of Our most newsworthy additions to the Advance™ business management system in 2020. Customer Portal provides a window into any given aspect of the Advance™ system, enabling suppliers, distributors and your customers to collaborate and interact with orders in real-time. Customers can turn quotes into orders, approve artwork proofs, pay bills, review invoices, monitor inventory levels, upload files, and so on. A true industry first, this technology is a competitive way to attract new business, and retain customers – make them loyal for life.  You can choose to provide a secure access to all historical orders and order documentation or share information solely on new promotions.

You can also extend a portal to be a “SharePoint” like communication device with a calendar of events, news, special product promotions and collaboration on projects. Customer Portal can automatically trigger actions and responses to ensure your customer has the most up-to-date information possible. A portal can give the latest status information on all open orders, as well as shipping/billing information.

Imagine your customer having the order details they need immediately at their fingertips, 24/7/365 without you fielding back and forth phone calls or emails. Customer Portals  are so versatile. You can configure multiple portals, using unique user rights and even create portals for short term projects on the fly.