
Customer Relationship Manager (CRM) - Link CRM can be used to keep track of all Store and Franchise information: all prospective locations, franchisees, managers, and lease locations. Everything including health permit and liquor license expiration dates to expected open dates of future stores and contractor contact information is stored in the web-based CRM. Users may log in from anywhere and find the contact or contract they were looking for of the history on any store in this central information database in seconds.
Link CRM also manages Company Scheduling. Hot Schedules and other online scheduling services can be very useful; however they can get a bit pricey. Since Link CRM comes with unlimited user licenses, allowing all employees online access to view their weekly schedules makes perfect sense.
Does your Hospitality Company have a Catering Department? Link CRM has many applications for your catering mangers. Keep all catering customers and prospects in the customer database. Create Proposals and new BEO's and save historical BEO's associated with each customer. This tool will enable your catering department to be organized like they never have before and preventing events from slipping through the cracks.
An Email Marketing Campaign is crucial for any modern restaurant corporation. The marketing department can create mass email blasts right in the Email Campaign Manager in Link CRM. The Campaign Manger comes with all the important features of a dedicated Email Manager including ROI reports, Email Scheduler, Spam filtering, Opt Out options and Tracker per click reporting.
Lastly and perhaps most importantly, Link CRM can act as one single point to access all of your other technology and the Pertinent Reports associated with them. Does your hospitality company access some reports out of the accounting system, others out of the POS, and even additional reports from other software? If so, your company is not alone. Most restaurant companies we have spoken with are doing the very same thing. Link CRM can accept and display the data and reports that you want to see from your accounting system, POS, and other software. This is just one more way for your corporate employees to save time and increase productivity.
| |




