Does your company’s comment card reporting process involve mailing comment cards to corporate for manual data processing? Can your business spare the weeks it takes to get information? Wouldn’t it be helpful to know tomorrow if you have problems with service tonight? Store managers can now batch process comment cards in a scanner at the end of the workday and Antera’s OCR Robot can extract that data and compile automated reports and store comparisons on customer satisfaction before the first person walks into the corporate office the following morning. This saves your company the expenses of shipping and data entry, and makes comment cards much more valuable with next-day reports. Marketing information is now available immediately.
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